NIU Cast support / 使用帮助

NIU Cast is an independent app. It is not an official NIU application.

Connecting your vehicle / 连接车辆

Complete your NIU account verification while the phone has Internet access. Then follow the app to connect Bluetooth and the instrument's Wi-Fi. Vehicle keys and Wi-Fi credentials remain on your device.

先在有互联网连接的网络中完成小牛账号验证,再按 App 指引连接车辆蓝牙和车机 Wi-Fi。连接失败时可取消后重试;车辆密钥和 Wi-Fi 凭据仅保存在本机。

Privacy and recording / 记录与隐私

Optional usage statistics and cloud sync can be disabled separately in Settings → Account and sync. To stop an active GPS recording, open riding history and select End ride and save. Disabling sync stops uploads; deleting your app account removes its cloud records and revokes this app's Apple authorization. Your NIU account is separate.

在「设置 → 账号、同步与隐私」分别关闭统计或云同步;在骑行记录页关闭自动记录,已开始的骑行可点击「结束骑行并保存」。关闭同步仅停止后续上传,删除 App 账号会移除云端数据并撤销本 App 的 Apple 授权。小牛账号需要在小牛服务中单独处理。

Connection diagnostics / 连接排查

Settings → Diagnostics shows connection information and can export a diagnostic file. Keep the file private. Do not publish credentials or precise GPS routes.

「设置 → 诊断」可查看连接信息并导出诊断文件。请妥善保存文件,不要公开发送账号凭据或精确 GPS 轨迹。

Contact the developer / 联系开发者

Send a private request below. The developer can reply on this page. Save your private link to check the reply; no email notification is sent. Please omit passwords, vehicle keys and precise GPS routes.

提交后请保存专属链接,之后通过该链接查看开发者回复。不发送邮件通知,请勿填写密码、车辆密钥或精确 GPS 轨迹。

Requests are private and retained for up to 90 days. You can delete yours using its private link. / 反馈仅供您和开发者查看,最多保留 90 天,可通过专属链接删除。

Privacy policy / 隐私政策